Privacy Policy

Last updated: August 1, 2025

1. Information We Collect

1.1 Personal Information

We collect information you provide directly to us, including:

• Name and contact details (phone number, email address)
• Event details (date, location, type of mehendi service)
• Special requirements or preferences
• Payment information
• Communication records and feedback

1.2 Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and browser information
• Device information and operating system
• Pages visited and time spent on our website
• Referring websites and search terms

2. How We Use Your Information

We use the collected information for the following purposes:

• To provide and deliver our mehendi services
• To communicate with you about bookings and appointments
• To process payments and maintain booking records
• To send service-related notifications and updates
• To improve our services and customer experience
• To comply with legal obligations and resolve disputes

3. Information Sharing and Disclosure

3.1 Limited Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your explicit consent
• To comply with legal requirements or court orders
• To protect our rights, property, or safety
• With trusted service providers who assist us in business operations

3.2 Service Providers

We may work with third-party service providers for:

• Payment processing
• Email communication services
• Website hosting and maintenance
• Analytics and performance monitoring

4. Data Security

We implement appropriate security measures to protect your personal information:

• Encryption of sensitive data during transmission
• Secure storage of personal information
• Limited access to personal data on a need-to-know basis
• Regular security audits and updates
• Secure payment processing through trusted providers

5. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services and maintain your booking history
• Comply with legal obligations
• Resolve disputes and enforce our agreements
• Improve our services based on customer feedback

Typically, we retain customer data for 3 years after the last service, unless longer retention is required by law.

6. Your Rights and Choices

6.1 Access and Correction

You have the right to:

• Access your personal information we hold
• Request correction of inaccurate information
• Update your contact preferences
• Request deletion of your personal data (subject to legal requirements)

6.2 Communication Preferences

You can opt out of promotional communications at any time by:

• Contacting us directly
• Following unsubscribe links in our emails
• Updating your preferences through our contact form

7. Cookies and Tracking

Our website may use cookies and similar technologies to:

• Remember your preferences and improve user experience
• Analyze website traffic and performance
• Provide personalized content and recommendations

You can control cookie settings through your browser preferences.

8. Photography and Portfolio Use

We may photograph our mehendi work for portfolio and marketing purposes. We will:

• Seek your consent before photographing
• Respect your privacy if you prefer to remain anonymous
• Use images only for business promotion and portfolio display
• Remove images upon request if consent is withdrawn

9. Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

10. International Data Transfers

Your information may be processed and stored in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by:

• Posting the updated policy on our website
• Sending email notifications for material changes
• Updating the "Last Updated" date at the top of this policy

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

• Email: vsmehandiart@gmail.com
• Phone: +91 8591756769
• Address: Mumbai, Maharashtra, India